The customers of a organization may have queries and complaints about its products. Customer will get an email id for each and every product. They can register a complaint about organization’s products, by sending an email to the organization.

These emails are converted into complaints about product and the person handling the complaints of product will receive those complaints. We can assign those complaints to the various persons and then can track them to check whether they are solved or not. In this system, the person handling the complaints can communicate with the customer through e-mails.

Project title: Complaint Management System

• Front end: PHP
• Back End: MySQL Server