The customer relation management system is an application that will allow the user to maintain the details of the customers who carry out business with the company. It will help in handling the customer relationship with great ease through this application. All the necessary details are kept safely in the database. There is security given to the data that is stored in the database. This application will help in reducing a lot of pen paper work that is done through the existing system. This system is user friendly and easy to use. The Sugar CRM Customer Relationship Management Script is web application that is developed by the software company for the customer relation management.
The features that can be included in the customer relationship application are as follows:
- Login registration: The admin has the authority to add the users that he wants in order to access the application.
- Password change: This module will allow the user to change the password that is required if they forget it.
- Login history: The login and the logout time of the customers can be seen only by the admin.
- Employee masters: This module will allow the user to add the details like name, address, basic salary etc with great ease through this module.
- Customer master: This module will contain the details related to the customers who are already in contact with the company.
- Lead master: Leads are the ones with whom the company carries out business. They are just like customers.
- Assign task: The employees are assigned the task of collecting the information of the leads with whom the business is carried on.
- Business opportunity: The business opportunity got by the employee is entered through this module.
- Report: The report related to the payment of the customer is calculated through this module.
- Logout: The users can logout of the application through this module.
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