Having this chat system will increase business of any product based company or service oriented company. This chat system allows customers to chat with Staff. Suppose if any heavy traffic then customer needs to wait for their number. This chat system display number of position in the queue system. Online Live Chat Queue Management System allows businesses to handle customer queues smartly and speedily. This project developed using PHP and MySQL server. This project is the real time customer engagement chat plugin. It gives information to website visitors regarding their waiting queue list in chat queue. This project runs through online. This project handles multiple staff members and this project manages multiple customers.
Online Live Chat Queue System allow you to monitor how incoming chat requests are handled when there are limited agents available Online. This allows queuing option for each and every. If agents are not available free for the queries, then it puts incoming chat requests on hold. Queuing allows agents to operate efficiently and shows the number of queue list.
Required Softwares:
- Coding: PHP
- Database : MySQL
- Design: HTML, CSS, Bootstrap
- Validation: Jquery, Javascript
Features of Live chat Online Queue Management System
- Having a good chat queue system in website makes the job easier for everyone.
- Chat queue system will give regular update for customers about waiting time.
- This project enables company to give value to customers which can facilitate more sales.
- This will create transparency between website customer and chat agent.
- It will reduce the wait time and it will notify customer about chat queue list.
- This chat queue system can be implemented with any website developed using PHP. This works like plugin.
Modules of the Project:
- Chat Module
- Web Page module
- Admin Dashboard Module
- Chat queue module
- Staff Module
- Chat history Module
Video Demo
Download Project Source code:
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Download Link contains:
- Complete Source code with Sample Database